1.1. Farm to Freedom Texas LLC ("Farm to Freedom") offers standard shipping to customers within the United States.
1.2. Orders are typically processed and shipped within 5business days from the date of purchase, excluding weekends and holidays.
1.3. Shipping costs will be calculated and displayed at the checkout based on the destination and weight of the package.
1.4. Farm to Freedom strives to deliver orders promptly; however, please note that delivery times may vary depending on the shipping carrier and the destination. Farm to Freedom is not responsible for any delays or issues arising from the shipping carrier.
1.5. Farm to Freedom is not liable for any lost, stolen, or damaged packages during transit. If you encounter such an issue, please contact the shipping carrier directly to file a claim. However, Farm to Freedom will assist you in resolving any delivery issues to the best of its ability.
2.1. Farm to Freedom values customer satisfaction and wants you to be completely happy with your purchase. If for any reason you are not satisfied, you may initiate a return or exchange within7 days of receiving your order.
2.2. To be eligible for a return or exchange, the item(s) must be in unused condition, in their original packaging, and accompanied by the purchase receipt or proof of purchase.
2.3. Please contact Farm to Freedom's customer support at [email address/phone number] to initiate a return or exchange. Our team will guide you through the process and provide you with a return merchandise authorization (RMA) number, if applicable.
2.4. The customer is responsible for the return shipping costs, unless the return or exchange is due to an error on Farm to Freedom's part (e.g., wrong item shipped, defective product).
2.5. Once the returned item(s) are received and inspected, Farm to Freedom will process the refund or exchange within [number] business days.
2.6. Refunds will be issued in the original form of payment. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution's processing times.
2.7. For exchanges, Farm to Freedom will ship the replacement item(s) as soon as the returned item(s) are received and inspected.
2.8. Farm to Freedom reserves the right to refuse a return or exchange if the item(s) do not meet the specified eligibility criteria mentioned in section 2.2.
If you have any questions or concerns regarding the shipping and returns policy, please contact Farm to Freedom Texas LLC at:
Farm to Freedom Texas LLC